Fi Haywood, who co-founded Café Style Speed Training, explains the principles that underlie her signature “Café Style” method in this episode of “Smashing the Plateau.” She discusses collaboration, creativity, and why workplace culture could be what makes or breaks your company. Topics include…

• What makes the “Café Style” approach so solid
• Using language to everyone’s advantage
• How big failures can turn into learning opportunities
• Finding the right time and place for emotions
• Why intuition could be your biggest asset

Fi Haywood serves as the Training and Development Lead at Café Style Speed Training, where she personally designs games, exercises, and creative strategies designed to uncover the hidden ways in which employees interact with one another.